Job Description
Position: Project Manager
Reports to: Board of Management and Committee Chairs
Location: Parkdale Village, Toronto, ON
Status: Full Time, Contract (June 2014 - May 2015)
Salary Range: $40,000-$44,000; Competitive Compensation Packages
Purpose:
This role is responsible for the effective implementation of the 2014/2015 Marketing Strategy and continued management of Streetscape Strategy projects, including development, operations and execution.
Key Accountabilities:
Planning and Execution
The Project Manager provides marketing and event project management, streetscape project management, customer service, administrative support, and general assistance to the BIA. The individual must be a self-starter and possess strong organizational skills to ensure that priorities are assigned to projects and activities.
Reporting to the Board of Management through the BIA Chair [or designate], the BIA Project Manager’s responsibilities include, but are not limited to the following:
- Implement programs and policies as approved by the Board;
- Financial management
- Establish, encourage and maintain positive, constructive and proactive relationships with the BIA members as well as those non-members whose action can impact the BIA; and
- human resource coordination
- All administrative functions of the BIA
- Maintain and implement all marketing and event projects and promotions as directed by the Board;
- Execute all elements of project management and marketing mix (advertising, printing, media, volunteer recruitment, permits, budgets, logistics, etc.)
- Monthly communications with existing BIA members via email, social media, phone
- Monthly communication via newsletter, prepare, produce and distribute
- Monthly communications via website articles, prepare, produce and post new & existing news
- Weekly website maintenance and updates
- Daily communications via social media (twitter, Instagram, Facebook)
- Outreach to new BIA members via site visits and material distribution
- Draft materials for distribution to the local community through appropriate media [door- to-door, local newspaper, etc.];
- Preparation and distribution of press releases and other media materials;
- Conduct all metrics such as surveys (quantitative and qualitative), analytics analysis and reporting on a monthly basis
- Perform a cycle of visitation to merchant members every month; and act as liaison with non-BIA members.
- Liaise with City departments such as: Economic Development Culture and Tourism Department, Urban Forestry, Parks and Recreation, Transportation and other departmental staff as appropriate;
- Liaise with members of other BIAs and BIA associations; and
- Liaise with community groups and agencies
- Acts as a spokesperson for the BIA, members, board and neighbourhood maintaining high level of professionalism and integrity in all levels of communication
- Maintain and implement all streetscape, beautification and enhancement programs as directed by the Board;
- Prepare and administer necessary documentation in accordance with the City’s Capital Cost Sharing Program;
- Obtain “sign-off” on all relevant documents as required by the City and the BIA; and
- Relay project status to the BIA and organize staff/BIA meetings where appropriate.
- Maintain and monitor all floral programs, banners and light poles as directed by the Board;
- Monitor public works and related activities [sidewalk repair, garbage receptacle replacement, garbage collection, hydro infrastructure projects, other physical repairs/improvements] in the BIA; and
- Work with the Board to implement the area improvement schedule.
- Maintain weekly inventory of assets and repairs
- Schedule meetings and prepare agendas with Board and Committee Chairs;
- Prepare and distribute committee minutes or notes, follow-up on issues as required
- Responsible for maintaining regular office operations such as filing, folding, stuffing and mailing;
- Maintain database (250+ members, media, committee members, etc.)
- Prepare cheques, invoices and other financial documents; and
- Day to day office management (phone and internet provider, IT troubleshooting, office & equipment maintenance, etc.)
- Reserve appropriate meeting location;
- Make all required physical arrangements including refreshments, seating etc.;
- Contact all required committee members and other interested parties to attend.
- University or College Training in marketing, project management and/or equivalent
- Excellent verbal and written communication skills
- Strong financial management and adhering to budgets
- Strong problem solving skills using creative solutions
- Delivers high standard of customer service and acts with integrity by promoting consistency among principles, values and behaviors
- Impeccable organizational and record keeping skills
- Motivated, organized and ability to concurrently manage projects and initiatives;
- Strong social media skills [Facebook, Twitter, Instagram] & Smartphone
- Valid Driver’s License
- Able to walk / move extensively around the Parkdale Village BIA area
- Knowledge of Parkdale Village Neighbourhood and experience with BIA’s an asset
- An interest in entrepreneurship, community development and multiculturalism an asset; and
- Strong program skills [MS Outlook, PowerPoint, Excel, Mail Chimp, Survey Monkey, WordPress]